The Warm & Wooly Rewards program is our loyalty initiative to thank you for being a part of our community. Earn points with every purchase and redeem them for exciting rewards.

You can earn points by signing up, making purchases, following us on Instagram, and more. Check the 'How to Earn Points' section on our loyalty page for more details.

Redeem your points for discounts on your purchases or exciting gifts. Visit the 'How to Redeem' section on our loyalty page to see your options.

You can redeem your points for discounts, free gifts like a 'Free Drink' or 'Della Q Project Bag', and exclusive offers. Visit our 'Reward List' for the full selection.

Yes, points expire after 6 months if your account is inactive. If you make a purchase or redeem points your account will remain active! Be sure to check your points balance regularly and redeem them in time!

Currently, points cannot be directly used during checkout. You need to redeem a reward first, which you can then apply to your order.

Our VIP tiers offer additional benefits as you accumulate more points. Reach higher tiers to unlock exclusive rewards and offers.

If you return a purchase, the points earned from that purchase will be deducted from your account.

Log into your account on our store and navigate to the 'Points History' section to view your current points balance and activity.

Joining is easy! Simply sign up on our website to start earning points and enjoy the benefits of being a loyalty member.